Shipping policy
SHIPPING POLICY
Last updated: July 2026
1. Order Processing All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking details once your order has been dispatched.
2. Domestic Shipping (Pakistan) We offer shipping across Pakistan via reliable courier partners. Estimated delivery times:
- Major cities (Karachi, Lahore, Islamabad): 2–4 business days
- Other cities & towns: 4–7 business days
Shipping charges are calculated at checkout based on your location and order weight.
3. International Shipping We ship to multiple countries worldwide. International delivery times vary by destination:
- Standard International: 10–20 business days
- Express International: 5–10 business days (where available)
International shipping rates are displayed at checkout. Please note that delivery times are estimates and may vary due to customs processing or carrier delays.
4. Customs, Duties & Taxes International orders may be subject to customs duties, import taxes, or fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our product prices or shipping fees. We recommend checking with your local customs authority for applicable charges before placing an order.
5. Order Tracking Once your order is shipped, you will receive a tracking number via email. You can use this to monitor your shipment through the carrier's website.
6. Shipping Delays e-shipper is not responsible for delays caused by:
- Customs clearance processes
- Carrier disruptions or force majeure events
- Incorrect or incomplete shipping addresses provided by the customer
7. Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your email address]. We will work with the carrier to resolve the issue as quickly as possible.
8. Address Accuracy Please ensure your shipping address is complete and accurate at checkout. e-shipper is not liable for orders delivered to an incorrect address provided by the customer. Address changes after an order is placed cannot be guaranteed.
9. Contact Us For any shipping-related queries, reach out to us at: 🌐 support@e-shipper.co